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Shipping Policy

Shipment Processing Times

All Orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact you via email or telephone.

 Customized order are treated separately & may need more preparation duration leads to extension of delivery date than usual.

Shipping Rates and Delivery Estimates?

Shipping Cost – Free
Shipping Mode – Surface, By Road
Shipping Carrier – Maruti Courier, Safe Express, DTDC, Xpressbess, SpotOn
Dispatch Time : 5-7 Days after Order confirmation based on Product SKU
Final Delivery time : 7-10 Days in Metro and Tier 1-2 cities and 11-14 Days in Rural Area.

We may use any other service if the delivery pin-code is inaccessible by any one of above mentioned.

Shipment Processing Times

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Delivery Damages

You must inspect your order for damages to packaging in the presence of the driver prior to signing for receipt of your order. If the item you receive is damaged on delivery, you must notify us within 24 hours of receipt of your items by email: irowoodelstore@gmail.com. 

In the event that the items have been damaged, please ensure you all have a record of the driver’s name. If a package or box appears damaged, Please write ‘PENDING INSPECTION’ or ‘APPEARS DAMAGED’ on any documents the driver requests you to sign. We also request that you provide digital photographs of the damaged item.



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